aftersale

How To Connect

Please follow the tutorial in the picture to reconnect. When the “Pairing” dialog box and numbers are displayed on the LCD screen, you need to continue pressing the pairing button on the back of the camera. Both must be carried out simultaneously.

Monitor Freeze

When your device experiences any malfunctions, you can first try resetting the job, which can solve most of the problems.

Please press the reset button on the back of the monitor stand, which requires a small stick to operate. (Sometimes multiple resets are required to work)

Warranty Period

Our product comes with a one-year quality guarantee, which is effective from the date of your purchase and lasts for one year. During the warranty period, if there are any quality issues with the product that are not caused by human factors, we will provide free repair or replacement services to ensure that your rights are protected.

Quality Assurance Process

If you find any quality issues with the product, you can contact our after-sales service through the following methods:

1. Submit an online after-sales application on the official website;

2. Send an email to the after-sales service email (service2@blemil.us).